Privacy Policy

 

Effective Date: [Insert Date]

At Pristine Plumbing AZ (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and SMS messaging program.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address

  • Service Details: Plumbing service requests, appointment preferences

  • SMS Opt-in Information: Consent to receive text messages

  • Website Usage Data: IP address, browser type, referring pages, and interactions on our site

2. How We Use Your Information

The information we collect is used to:

  • Provide and schedule plumbing services

  • Respond to your inquiries and requests

  • Send appointment reminders, confirmations, and service updates

  • Send promotional messages and special offers (if you opt-in)

  • Improve website functionality and customer experience

  • Comply with legal obligations

3. Information Sharing

We do not sell, rent, or share your personal information or SMS opt-in data with third parties or affiliates for marketing purposes.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

We may share your information only in the following limited circumstances:

  • With service providers who assist in business operations (under strict confidentiality)

  • If required by law, legal process, or government request

  • To protect our rights, privacy, safety, or property

4. SMS Terms of Service

By opting in to receive SMS messages from Pristine Plumbing AZ, you agree to the following:

  • You consent to receive informational, conversational, and promotional text messages from us.

  • Message frequency may vary depending on your interactions with us.

  • Reply STOP to opt out at any time.

  • Reply HELP for customer support.

  • Message and data rates may apply based on your carrier and plan.

For any questions regarding your SMS consent or data, please contact us directly or visit this page.

5. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information

  • Withdraw consent or opt out of communications

  • Request deletion of your data, where applicable

You can manage your communication preferences at any time by contacting us or using the opt-out instructions provided in our messages.

6. Data Security

We use industry-standard security practices to safeguard your personal information and prevent unauthorized access, disclosure, or misuse.

7. Policy Updates

We may update this Privacy Policy from time to time. The effective date at the top will reflect the latest version. Please review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contac